IMPORTANT: PLEASE READ THIS DOCUMENT COMPLETELY. IT CONTAINS IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY OR MAY NOT APPLY TO YOU. BY ACCEPTING DELIVERY OF THE PRODUCT(S), YOU AGREE TO BE BOUND BY AND ACCEPT THESE TERMS AND CONDITIONS. QUILTER LABS RESERVES THE RIGHT TO MODIFY THIS POLICY AT ANY TIME. Here at Quilter labs, LLC (Quilter Labs) we take your tone seriously.
If you’re not satisfied, neither are we. If for any reason you’re not completely satisfied with your purchase, simply return it in its original condition within 30 days of purchase (see exceptions below) and we’ll give you a full refund. It’s that simple. Returned items must be in original, brand-new condition, showing no signs of wear or use such as belt-buckle or pick scratches, scuffs, dings or scrapes on the instrument or collateral materials. Items must also include all original packaging, manuals, warrantees and accessories or your return may be subject to a return handling charge or a minimum 15% re-stocking fee for returns that are not in original brand new condition. Items with excessive wear or damage may be subject to a disqualification. Your refund will be promptly processed upon completing evaluation of your returned item in 2-3 business days. Refunds are made for product value only, excluding shipping and handling charges.
Other questions regarding this policy can be answered by calling 1-714-519-6114
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